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Original topic:

Messages app crashing

(Topic created: 05-29-2024 03:18 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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MILOJ
Constellation
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Samsung Apps and Services
It's list as "meet" under Apps in settings
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userkjELt23kl0
Asteroid
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Samsung Apps and Services
It worked thank you
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help 



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dgihring
Constellation
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Samsung Apps and Services
Omg- thank you- same for me. It is so horrible!
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Hsimon
Asteroid
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What if I use Google meets for class? I can't disable it or can I go back and add it back?
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GaryB82
Galactic Samsung Care Ambassador
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If you can't disable it I would suggest switching to Google messages until the conflict between the two apps is resolved 



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Hsimon
Asteroid
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Thank you
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help can you please like the comments above and Thanks for being a Loyal Samsung Member 



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If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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Britany27
Cosmic Ray
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Samsung Apps and Services
I disable the Google meets then went in and enabled it and updated the Google meets ap and now everything works fine for me. I use Google meets all day long.
Hsimon
Asteroid
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Samsung Apps and Services
Thank you so much!
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