Original topic:

Messages app crashing

(Topic created: 05-29-2024 08:50 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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GaryB82
Galactic Samsung Care Ambassador
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Happy it helped 



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preakness
Constellation
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My msg app keep dropping
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GaryB82
Galactic Samsung Care Ambassador
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Follow the steps I posted above and you will be able to text again 



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mdub1807
Asteroid
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Samsung Apps and Services
Why is my messaging app not working keeps shutting down when I select a person's thread

GaryB82
Galactic Samsung Care Ambassador
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They are a conflict with the Google Meet app and Samsung Messages at the moment until it gets resolved follow below.

Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer search for Meets once it's located long press on it and select disable


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mdub1807
Asteroid
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My phone doesn't hav Google meets?
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GaryB82
Galactic Samsung Care Ambassador
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Google Meet is pre installed open your app drawer and search for Meet in the search bar once the icon appears long press on it and select disable


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mdub1807
Asteroid
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I actually found it under meets and disabled and cleared cache it fixed it thanks a lot!
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GaryB82
Galactic Samsung Care Ambassador
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Yeah that's Google Meet sometimes it's called Meet and sometimes Google Meet


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GaryB82
Galactic Samsung Care Ambassador
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If you could please like and mark the post as solved in the 3 dot menu of the comment and Thanks for being a Loyal Samsung Member


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