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Messages app crashing

(Topic created: 05-30-2024 05:13 AM)
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Papyrus16
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Macbeth
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Force stop which app? If you meet Google meeting, it didn't work for me.
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JudiAmi
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Having same problem but not wild about deleting Android Auto...any other ideas?

 

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I realize that this is an older thread, but as if 5/29/24, this is still an issue, not just for me, but for all of my family & friends. We use Google Meet and the Samsung app to stay in touch. I'm at a loss. I think I'm going to install the "WHAT’S" app & Uninstalle Google Meet (or disable it anyway). I'm just really tired and frustrated about not being able to read all of my messages. It's to the point that it's ridiculous. I currently have 37 texts from family in Italy, France, Ohio, Florida, New York, and Louisiana, but I can't get my messages to staÿ open long enough to actually read them.
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Macbeth
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Agree, completely frustrated with this issue.
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pileated
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Text keeps crashing message stays up for 15 seconds then disappears.
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Macbeth
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This is ridiculous, I have groups that I need to contact and cannot. I have family calling because I cannot return text messages. Samsung just needs to leave some things alone when they were working fine. Frustrated.
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darlene1
Constellation
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Samsung Apps and Services
My text messages keeps shutting off when I try to send a message
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SuzBelle
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I uninstalled the updates for Google Meet and now my message app is working again as it was before the update. 

 

userJFdnQCFTXH
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Thank you! This worked for be as well thanks to you 🫂🫂🫂

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TommyKeys
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I didn't even know I have the Google Meet app on my phone. I did a force stop, rolled back the updates and disabled it. Now I have no issues with messages.