Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 07:52 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
lizpie
Asteroid
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Samsung Apps and Services
Download the Google phone app for now that's been my work around for today
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BellaMom
Asteroid
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Samsung Apps and Services
😪
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DDQ50
Cosmic Ray
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Samsung Apps and Services
Visit what store?
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userh7JFlV7Nf4
Asteroid
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Samsung Apps and Services
It sucks we can't even call them to report the problem
andriodlover
Cosmic Ray
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Samsung Apps and Services
You have to visit samsung.com, start a chat and provide your phone info
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userh7JFlV7Nf4
Asteroid
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Samsung Apps and Services
Yes I'm doing that now, but they keep speaking to me in Czech
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andriodlover
Cosmic Ray
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Samsung Apps and Services
Haha, request English 😆
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userh7JFlV7Nf4
Asteroid
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Samsung Apps and Services
Sorry, but I tried to resist a sarcastic comment but the way my brain is set up.... ya know, that never crossed my mind, I'll give requesting an English speaker a try, not sure how I would've managed...😊🫠
userh7JFlV7Nf4
Asteroid
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Samsung Apps and Services
So the solution is go into an authorized retailer and have them fix it if under warranty
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pyelamo
Cosmic Ray
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Samsung Apps and Services
Im not under warranty any more..... any updates on this?
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