JUMP TO SOLUTION Solved

Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:24 AM)
1969 Views
text1
Cosmic Ray
Options
Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
magicmom
Asteroid
Options
Samsung Apps and Services
Hey thanks a lot & I appreciate that!
CliffCh
Cosmic Ray
Options
Samsung Apps and Services
Be sure to let us know my phone has been having the same issue all day!
DDQ50
Cosmic Ray
Options
Samsung Apps and Services
Me too the only workaround I found is to install https://play.google.com/store/apps/details?id=com.google.android.dialer

Set it as your phone default and you can make and receive calls. However this should not be the case. Samsung needs to fix asap
magicmom
Asteroid
Options
Samsung Apps and Services
I don't know a lot about computers, cell phones etc. Can you please explain what a "workaround" is? Thanks!
0 Likes
Reply
Raiden36
Cosmic Ray
Options
Samsung Apps and Services
A solution to get around an issue šŸ˜
0 Likes
Reply
Error90
Asteroid
Options
Samsung Apps and Services
A work around is a method for overcoming a problem or limitation in a program or system, in layman's terms this is another app that let's you use your phone wile the issue is continuing to plague your phone till they fix it
0 Likes
Reply
userV7a0ILZdGM
Asteroid
Options
Samsung Apps and Services

Same issue!  

 

0 Likes
Reply
magicmom
Asteroid
Options
Samsung Apps and Services
Yes, this has happened to my phone S21 Ultra after the update this morning. My phone is doing the exact samething as yours. Please help us both fix this problem!
0 Likes
Reply
Members_K7Rz6FF
Constellation
Options
Samsung Apps and Services

It's a problem with the samsung phone app.  Download Phone by Google and make it your default. 

0 Likes
Reply
magicmom
Asteroid
Options
Samsung Apps and Services
What's up Samsung? We're loyal Customers & we stay up for you now step up & get this fixed for all of us!! Thanks