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Original topic:

Receiving Smart Switch backup to SD card

(Topic created: 09-07-2024 12:51 PM)
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winnergold
Constellation
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Samsung Apps and Services

 

WhatsApp_Image_2024-09-06_at_23.15.55_33ed9c73.jpg

 I backed up my data and did a factory reset now, I added an SD card, it shows me on the software(PC)

that an SD card is available if you can see, I want to receive my backup to the SD card and not the device storage, I would very appreciate it for a solution! Thanks!

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realaud
Honored Contributor
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Samsung Apps and Services

Your auto backups will always go to the Samsung & Google clouds. If you want to manually back up your files for insurance to the SD card, you would use Smart Switch and choose to back up to the SD card by choosing the icon on the upper right. Make sure your SD card is big enough to store the files you want.  When you choose which files to backup, SS will tell you how much space is needed.  You can also back up to your computer (if you have one) or to a USB drive using Smart Switch.

Screenshot_20240907_144015_Smart Switch.jpgScreenshot_20240907_144123_Smart Switch.jpg

Solution
LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@winnergold There is no way to restore a Smart Switch backup from your Samsung Account directly to an SD card. The only option when restoring a backup from Smart Switch is directly to the phone. 

When you create a backup, you can choose to have that saved to an SD card. Then in the future you can restore from the backup on the SD card. 

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MsVirgo87
Red Giant
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Samsung Apps and Services
I thought I had alot of images and videos but u beat me there
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