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Original topic:

Some apps are not showing up in Samsung pass with saved passwords

(Topic created: 01-17-2021 01:09 PM)
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usereyOcE9CtAx
Asteroid
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Samsung Apps and Services

Why are there apps that are not showing up in Samsung Pass even though they have saved passwords and they let me use Samsung pass to unlock the app. 

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Stephanie Nikki
Black Hole
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Samsung Apps and Services

Thanks for confirming, it's likely caused by the security/privacy policies instituted by your bank or the website's developer. While they've agreed that the Samsung Pass feature can store your password information, they've elected to only allow the feature to give you the stored info, not view it in an itemized list like you can with other websites/browsers. 


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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Are there specific apps or all apps you are experiencing these symptoms with?


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usereyOcE9CtAx
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Samsung Apps and Services

The specific app I noticed it with was Langley Banking app.

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Solution
Stephanie Nikki
Black Hole
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Samsung Apps and Services

Thanks for confirming, it's likely caused by the security/privacy policies instituted by your bank or the website's developer. While they've agreed that the Samsung Pass feature can store your password information, they've elected to only allow the feature to give you the stored info, not view it in an itemized list like you can with other websites/browsers. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

usereyOcE9CtAx
Asteroid
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Samsung Apps and Services

Ok.  Thank you for the response.  That makes sense. 

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chokeartist
Constellation
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Samsung Apps and Services
this answered the question i logged in to post
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