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Original topic:

Unable to change password on the Samsung members app

(Topic created: 11-03-2022 11:56 AM)
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userh2nK2zUMz7
Cosmic Ray
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Samsung Apps and Services

I'm going into my profile to change my password. Nothing happens after I click next. It's been like this for months.

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userh2nK2zUMz7
Cosmic Ray
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Samsung Apps and Services
I haven't tried that yet. I do have the right password. Going to try removing next
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user_ams007
Planetary Samsung Care Ambassador
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Samsung Apps and Services
To change the password you need the current one, but if you don't have it then click forget password and it will send you a text message or email to reset it
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userh2nK2zUMz7
Cosmic Ray
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Samsung Apps and Services
That worked
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user_ams007
Planetary Samsung Care Ambassador
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Samsung Apps and Services
Glad that you were able to fix the password issue, Remember to change it every couple of months and add a backup recovery method such as a phone number or email address just in case you get locked out of your Samsung account !
userh2nK2zUMz7
Cosmic Ray
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Samsung Apps and Services
👍🏼
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