Original topic:

Unable to unlock email

(Topic created: 06-30-2021 07:55 PM)
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milagrosv
Astronaut
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Samsung Apps and Services

My email is locked and I've tried everything I can to get back into it cause I have pictures in Microsoft and I can't get in.

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LongHiker
Legendary Samsung Care Ambassador
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Samsung Apps and Services

@milagrosv Visit your email server's web page on your PC and click the links to recover your account. 

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milagrosv
Astronaut
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Samsung Apps and Services
Hi I don't have a PC.
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Solution
SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

@milagrosv I understand how frustrating this is. Here a couple of articles from Microsoft that may help that contain links mentioned by @LongHiker

Unlock your Microsoft account or Outlook email

Reset a forgotten Microsoft account password

 



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