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Viewing software for SNH-V6410PN smartcam; app no longer supported

(Topic created: 3 weeks ago)
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CamasDon
Constellation
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Samsung Apps and Services

What viewing software that is compatible.  Wisenet reports incompatibility in July 2024. 

81 Replies
Rothvon
Constellation
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Samsung Apps and Services

I had built custom weather proof dome enclosures for a half dozen PZT cams. They all worked perfectly. Itā€™s not right to trash hundreds of dollars worth of perfectly good hi def cameras. 
 Since this stab in the back I have deactivated all my samsung cameras including the fixed view that still worked, 12 cams all together and replaced them with REOLINK POE and WiFi 4k cameras. Their app is excellent and zero monthly fees!

ADIOS SAMSUNG!

userrT7f1GXRag
Constellation
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Samsung Apps and Services
I have about 9 Samsung Security Cameras that no longer work because Samsung did something with the APP. Now I have to buy all new Cameras but they will be from a different company for sure. No more Samsung!
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jtriple
Constellation
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Samsung Apps and Services

My THREE cameras have not worked since the Wisenet Samsung SmartCam app shut down and no one can give me any answers.  I have been calling and text chatting with Samsung support for MONTHS with no results.

Couldn't be more angry.  Will NEVER BUY SAMSUNG ANYTHING AGAIN.

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ADiecidue
Constellation
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Samsung Apps and Services

Thanks, but thatā€™s only for Android.  I still have the older iOS version and it works only when Iā€™m connected to a wifi network which isnā€™t very helpful when Iā€™m on the road.

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jenbri
Constellation
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Samsung Apps and Services

The solution to download older versions worked for a while, but today I got a notice that they will no longer work on mobile units. Why have the smartcam if you can't view them on a mobile? If I can't receive notices immediatly, I have no use for Samsung smartcam. I won't even buy a Samsung mobile phone after this. 

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dalew
Constellation
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Samsung Apps and Services

Doesnā€™t work on iPhones

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userIrvYxNW0oe
Constellation
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Samsung Apps and Services

How is no one thanking this User? It works!

Thanks a lot.šŸ™Œ

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jtriple
Constellation
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Samsung Apps and Services

This is not a solution now as of 12/2/24, because this app is not available in the app store nor can you download it off the site.  So did everyone just have to go get new cameras?  I talked to about 8 agents today and they are all with some company called Hanwha and they said they no longer support any Samsung devices so they couldn't tell me where to go.  And I got their number off of the SAMSUNG website under "support".

My Samsung cameras cost me over $200 each and I have THREE of them that are now basically BRICKS.

Is there any other solutions at this time or do I have to buy all new cameras?

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Ivan3
Constellation
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Samsung Apps and Services

I guess I am in the same boat as everyone else here. Have model SNH V6410PN.  Guess I'll call Samsung to verify what the if any options are.

Stephen John
Constellation
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Samsung Apps and Services

I've noticed that the old Samsung apps for the SNH-V6410PN SmartCam stopped working this morning too (17-July-2024). It's quite frustrating without any prior warning. Has anyone found a workaround or any new info on this?