Original topic:

Galaxy tab A7 cannot create account after factory reset!

(Topic created: 06-10-2021 02:27 PM)
userVqjQz3yoqI
Constellation
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Tablets

I was gifted a Galaxy tab A7 after a factory reset. I have also personally completed several factory resets and reboots.This does provide a full reset of device.

At power up I get screen demanding password or Gmail account previously synced to this device. How do I unlock this tablet and create a new account WITHOUT requested password or Gmail address?

 

2 Replies
user1lpF9rN3ca
Asteroid
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Tablets
I'm new to this page but wondering if you find a way to fully reset.
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SamsungLou
Samsung Moderator
Samsung Moderator
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Tablets

Unfortunately, you will need the registered users Gmail login credentials to unlock the tablet.


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