Original topic:

No hot water in washer

(Topic created: 08-30-2022 11:13 AM)
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user5YnJvIxZ6G
Constellation
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Washers and Dryers

The only way my washer will fill with hot water is when I turn off the cold water inlet   I have cleaned the filters and supply line  is there a control panel that could be defective?

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello! I completely understand your frustration with the washer machine not filling with any hot water if the cold water inlet is hooked up. Inspect the water inlet connections to make sure there is no damage to either hose.

Here is a link you may find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong...

 

If this issue still occurs, This type of issue will need to be addressed by having the unit serviced. If the unit is under the one-year warranty, please feel free to message any moderator for further assistance. If the unit is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location

 

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3 Replies
PowerUser
Comet
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Washers and Dryers
So the hoses ARE NOT CRISSCROSSED, correct?
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solarfly
Asteroid
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Washers and Dryers
Try to reset the machine. Unplug it for 15 minutes then plug it back in and it will rest the machine. If that doesn't work you have a bad switch sensor.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello! I completely understand your frustration with the washer machine not filling with any hot water if the cold water inlet is hooked up. Inspect the water inlet connections to make sure there is no damage to either hose.

Here is a link you may find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong...

 

If this issue still occurs, This type of issue will need to be addressed by having the unit serviced. If the unit is under the one-year warranty, please feel free to message any moderator for further assistance. If the unit is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location