The only way my washer will fill with hot water is when I turn off the cold water inlet I have cleaned the filters and supply line is there a control panel that could be defective?
Hello! I completely understand your frustration with the washer machine not filling with any hot water if the cold water inlet is hooked up. Inspect the water inlet connections to make sure there is no damage to either hose.
If this issue still occurs, This type of issue will need to be addressed by having the unit serviced. If the unit is under the one-year warranty, please feel free to message any moderator for further assistance. If the unit is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location
Try to reset the machine. Unplug it for 15 minutes then plug it back in and it will rest the machine. If that doesn't work you have a bad switch sensor.
Hello! I completely understand your frustration with the washer machine not filling with any hot water if the cold water inlet is hooked up. Inspect the water inlet connections to make sure there is no damage to either hose.
If this issue still occurs, This type of issue will need to be addressed by having the unit serviced. If the unit is under the one-year warranty, please feel free to message any moderator for further assistance. If the unit is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location
