My WF42H5200AW/A2 front load washer has begun to leak. I noticed rust and corrosion on the underside of the appliance.
This washer has had light use and has always been kept clean and never moved or tampered with.
It was purchased new in mid-2015 at Home Depot and was installed using professional installers (Home Depot'S recommended installers) .
I am very disappointed that only 7.5 years later (and in real terms, with the low usage, it's more like 3 normal years of use) it is beginning to fall apart and leak.
Has anyone else experienced this problem with your front load washer?
Hi there! I can certainly understand the concern with your washer leaking. To help with this, I'm providing the following link to our troubleshooting guide for washer leaks. It has detailed information on what steps to take if your washer is leaking.
Once these steps are completed, if the washer is still leaking, the unit will require service. There are a couple options here we can take based on your warranty status. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below: 1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation. 4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. If you’re out of the one-year manufacturer’s warranty: 1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop. 2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/washers/
Hi there! I can certainly understand the concern with your washer leaking. To help with this, I'm providing the following link to our troubleshooting guide for washer leaks. It has detailed information on what steps to take if your washer is leaking.
Once these steps are completed, if the washer is still leaking, the unit will require service. There are a couple options here we can take based on your warranty status. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below: 1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation. 4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. If you’re out of the one-year manufacturer’s warranty: 1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop. 2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/washers/
