Original topic:

Washer made a loud bang

(Topic created: 01-05-2024 05:30 AM)
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mchahn
Constellation
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Washers and Dryers

I was doing a load of laundry and the washer made a load bang and smoke came out.  

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello there! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you. 

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Washers and Dryers
You will need it to get checked out and repair most likely the drum or what's spins came a bit lose best to get looked at before any bad happens
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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello there! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.