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‎02-16-2019
11:02 PM
(Last edited
‎08-15-2019
02:43 PM
by
Samsung_Stephan
My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
Solved! Go to Solution.
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‎06-22-2019 10:03 AM in
Washers and Dryers@useredXpUDEyiM Was the washer professionally installed? What is the full model code of the unit?
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‎06-24-2019 06:10 PM in
Washers and DryersI am having this same issue, it will take hours to do a load of laundry. The washer constantly spins the clothes then starts the rinse cycle over again. Yesterday it did this for over two hours on a very small load. No error code or beeps it just keeps rinsing and spinning without unlocking the top.
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‎06-21-2019 08:56 PM in
Washers and DryersJust washed some bedding and the machine would not go into the final spin. Continued to display a Ur code then fill with water, then drain and repeat. Would not spin, just make a loud vibration noise and no spin. Then fill with water and start over. Only got this machine a few days ago. Heard horror stories about samsung washing machines and this is not a great start to my first samsung appliance.
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‎06-21-2019 09:05 PM in
Washers and DryersLike I said , they look beautiful but runs like garbage. I wouldn't recommend them to anyone
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‎06-19-2019 07:10 AM in
Washers and DryersMy wash cycles seems to always stop at 13 mins. or so I have to keep starting it. My washes now seem to take hours to finish. It also sounds very loud. I had someone come out to look at it and said couldn't find anything wrong, might be the board? Any suggestions or help. Model # WF56H9100A*
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‎06-19-2019 08:43 AM in
Washers and DryersHave you made sure that the unit is balanced? Are you getting any error messages?
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‎06-19-2019 11:13 AM in
Washers and DryersHI, No I am not getting any error messages. Yes it's balanced. My currernt load has been going for the last 1.5 hours, I have to keep going in and pushing start over and over.
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‎06-19-2019 11:38 AM in
Washers and DryersCould you send us a private message with your serial number? http://bit.ly/2ihPL97
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‎06-19-2019 02:33 PM in
Washers and DryersThank you. At this point, service would be needed. Would you like us to set that up for you?
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‎06-20-2019 12:33 PM in
Washers and DryersMaybe, depends where repairman is. When I needed my dryer fixed the closest samsung repair was 4 hours away. How/ who will do the service?