My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
Have you tried to unplug the unit 3-5 mins or turn it off by the circuit breaker? Please feel free to send me a private message with your full model number. I would love to look into this further for you. http://bit.ly/2tCGnGK
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Hi, I own the same samsung washer activewash steam smartcare VRT plus model # WA52M7750A/WA62M7755A what should I do to fix this? Can you please help me? 🤔🤔🤔
My front load wahser runs down to 4 minutes then jumps up to 9 minutes and repeats. Sometimes it just gets plain stuck and wont wash or spin. No codes appear. What can i do I barely purchased 14 months ago and already out of warranty.
If the troubleshooting steps did not help above then you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
