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Original topic:

Cannot access my files after update for A02s?

(Topic created: 02-11-2023 02:57 AM)
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ManifestUnity
Constellation
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A Series & Other Mobile

I cannot access my files on my Samsung A02s after recent update. Every time I click on app it doesn't respond. Doesn't even seem to open. Tried to open going through settings and can't access it that way either. I have very important downloads and documents I NEED to access asap! Extremely upset. My service provider is StraightTalk

 

 

1 Solution


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Solution
Kwahli-Naazim
Asteroid
Options
A Series & Other Mobile
Also, if Samsung's My Files doesn't work, download a shortcut to the Android system Files app from the Play Store. Here's the link: https://play.google.com/store/apps/details?id=com.marc.files

I hope this helps.

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3 Replies
Kwahli-Naazim
Asteroid
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A Series & Other Mobile
Have you tried restarting?
Solution
Kwahli-Naazim
Asteroid
Options
A Series & Other Mobile
Also, if Samsung's My Files doesn't work, download a shortcut to the Android system Files app from the Play Store. Here's the link: https://play.google.com/store/apps/details?id=com.marc.files

I hope this helps.
Seaturtle77
Constellation
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A Series & Other Mobile
I am having the same problem. Thank you for the link it popped up my files
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