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My Samsung charger for hot and burned my foot

(Topic created: 03-05-2021 11:59 PM)
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useryHUrZAnhng
Constellation
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A Series & Other Mobile

Hello Samsung, my name Is David Krahn, I have my daughter's Samsung phone and it uses the mini USB charger, I got out of bed and something burned my foot, it was the male plug of the phone, the rubber part. It wasn't plugged into her phone but the wall,  the charger, all Samsung products, the tip of it was very hot. Is this a common issue? I wasn't aware. 

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Stephanie Nikki
Black Hole
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A Series & Other Mobile

So sorry to hear of this, have you spoken to Samsung over the phones regarding this already? If not, I would be happy to look into this further for you. Please contact us via private message or via our social media channels, at Facebook or Twitter (See Links Below). 

 

Facebook:http://m.me/samsungsupport

Twitter: bit.ly/2pTYDc7

Community Private Message: http://bit.ly/2ihPL97


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Stephanie Nikki
Black Hole
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A Series & Other Mobile

So sorry to hear of this, have you spoken to Samsung over the phones regarding this already? If not, I would be happy to look into this further for you. Please contact us via private message or via our social media channels, at Facebook or Twitter (See Links Below). 

 

Facebook:http://m.me/samsungsupport

Twitter: bit.ly/2pTYDc7

Community Private Message: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SamsungRei
Community Manager
Community Manager
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A Series & Other Mobile

 

Good morning! I just wanted to check in to see if you are still in need of assistance?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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