JUMP TO SOLUTION Solved

Original topic:

Samsung A70 - after recording any voice message with any social media APP - no voice coming

(Topic created: 05-10-2021 03:49 AM)
2676 Views
userVTl8qzQoZE
Asteroid
Options
A Series & Other Mobile

Samsung A70 - after recording any voice message with any social media APP - no voice coming

Note.

Calls microphone is  working fine 

Mobile with latest android Update also WhatsApp and FB messenger 

all App are updated 

all APP permission to microphone are allowed

i reset all mobile setting 

Still the same issue , no voice coming to any social media App's.

 

 

1 Solution


Accepted Solutions
Solution
userVTl8qzQoZE
Asteroid
Options
A Series & Other Mobile

Issue Has been resolved , we found that the MIC hole was blocked

View solution in context

4 Replies
SamsungRei
Community Manager
Community Manager
Options
A Series & Other Mobile

Thank you for reaching out. Does this also occur on videos recorded through the camera app?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
User_name
Black Hole
Options
A Series & Other Mobile

submit an error report via samsung members app

0 Likes
Reply
Solution
userVTl8qzQoZE
Asteroid
Options
A Series & Other Mobile

Issue Has been resolved , we found that the MIC hole was blocked

Anonymous
Not applicable
Options
A Series & Other Mobile

We appreciate the update!

0 Likes
Reply