JUMP TO SOLUTION Solved

Original topic:

Galaxy Book 3 doesn't power up with lid after BIOS update

(Topic created: 04-14-2024 10:35 AM)
1767 Views
XtheYaKn
Asteroid
Options
Computers

Hello,

 

I have the problem that after the most recent BIOS update of my Galaxy Book 3 it does not power up when opening the lid anymore. Does someone have a similar issue and/or a suggested fix? Also, I notice some performance issues since the last update.

 

I tried the solution in another thread (Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update), but I don't have "Samsung Settings" and the only thing I can adjust is what happens when I close the lid: image.png

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

After searching around more the setting may have been hidden, I would be unable to speculate if it was the bios update or if a Windows update caused this. However, I did find some helpful information here on the Microsoft community forms. Here is the link: https://answers.microsoft.com/en-us/windows/forum/all/lid-open-settings-sleep-is-missing-on-windows-...

View solution in context

6 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! Different user will call it different things but to get this option to be turned on, please click on Change plan settings > Change Advanced Power Settings > Power Buttons and lid > Lid Open Action, the setting should say turn on the display. Please note that for this feature to work the laptop may need to be in sleep mode and not shut all the way down. Please let me know if this helped.

0 Likes
Reply
XtheYaKn
Asteroid
Options
Computers

Thank you for your reply. However, when I am at "Change Advanced Power Settings", the following are my only options (in none of the options I see Power Buttons and Lid):

XtheYaKn_1-1713170101113.png

What can I do?

0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

I would recommend changing the power plan to balanced, this should change the options please let me know if this helps!

0 Likes
Reply
XtheYaKn
Asteroid
Options
Computers

Thank you again, but the above options remain:

XtheYaKn_0-1713255162055.png

 

0 Likes
Reply
rajaasekar
Constellation
Options
Computers

Hi, i have found a solution. 

Go into the samsung settings and turn this feature off. After that, power down the laptop completely by using the shutdown option in the Windows menu. Then turn the laptop back on and enable the feature again from the samsung settings. Then shut down the laptop again.

Source:
https://us.community.samsung.com/t5/Computers/Galaxy-Book-3-Pro-360-doesn-t-power-up-with-lid-after-...

 

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

After searching around more the setting may have been hidden, I would be unable to speculate if it was the bios update or if a Windows update caused this. However, I did find some helpful information here on the Microsoft community forms. Here is the link: https://answers.microsoft.com/en-us/windows/forum/all/lid-open-settings-sleep-is-missing-on-windows-...