Original topic:

Galaxy Book 3 doesn't power up with lid after BIOS update

(Topic created: 04-14-2024 10:35 AM)
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XtheYaKn
Asteroid
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Computers

Hello,

 

I have the problem that after the most recent BIOS update of my Galaxy Book 3 it does not power up when opening the lid anymore. Does someone have a similar issue and/or a suggested fix? Also, I notice some performance issues since the last update.

 

I tried the solution in another thread (Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update), but I don't have "Samsung Settings" and the only thing I can adjust is what happens when I close the lid: image.png

6 Replies
Samsung_Moderator
Community Manager
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Hello! Thank you for reaching out! Different user will call it different things but to get this option to be turned on, please click on Change plan settings > Change Advanced Power Settings > Power Buttons and lid > Lid Open Action, the setting should say turn on the display. Please note that for this feature to work the laptop may need to be in sleep mode and not shut all the way down. Please let me know if this helped.

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XtheYaKn
Asteroid
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Computers

Thank you for your reply. However, when I am at "Change Advanced Power Settings", the following are my only options (in none of the options I see Power Buttons and Lid):

XtheYaKn_1-1713170101113.png

What can I do?

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Samsung_Moderator
Community Manager
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Computers

I would recommend changing the power plan to balanced, this should change the options please let me know if this helps!

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XtheYaKn
Asteroid
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Computers

Thank you again, but the above options remain:

XtheYaKn_0-1713255162055.png

 

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rajaasekar
Astronaut
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Computers

Hi, i have found a solution. 

Go into the samsung settings and turn this feature off. After that, power down the laptop completely by using the shutdown option in the Windows menu. Then turn the laptop back on and enable the feature again from the samsung settings. Then shut down the laptop again.

Source:
https://us.community.samsung.com/t5/Computers/Galaxy-Book-3-Pro-360-doesn-t-power-up-with-lid-after-...

 

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Samsung_Moderator
Community Manager
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After searching around more the setting may have been hidden, I would be unable to speculate if it was the bios update or if a Windows update caused this. However, I did find some helpful information here on the Microsoft community forms. Here is the link: https://answers.microsoft.com/en-us/windows/forum/all/lid-open-settings-sleep-is-missing-on-windows-...

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