Hello, I turn on the laptop after a Samsung app update or install and a couple of apps updates. It showed the Samsung logo message as usual and then it turned off or went black screen. Now, the operating status LED is always on red (plugged or unplugged) and the laptop won't turn on. Please help!!
If this or the steps provided by @TheGalaxy do not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Yes That would void the warranty. In that case, send it for repair. Also, the 2 in 1 is like a tablet. So it opens from the screen. Or at the back of the screen not the keyboard.
If this or the steps provided by @TheGalaxy do not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
