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Original topic:

Serial number problem

(Topic created: 01-24-2022 08:55 AM)
userKh46URMZoT
Constellation
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Computers

I bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration. The serial number is correct. I have been calling once a week for the last 5 weeks to get this corrected but have been getting no help. The person I spoke to today left me on the phone for 20 minutes and then disconnected me. Is there anyone from Samsung that can help.

1 Solution


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Solution
Anonymous
Not applicable
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Computers

I understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.

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2 Replies
Solution
Anonymous
Not applicable
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Computers

I understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.

hifalutin
Astronaut
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Computers

@Anonymous, I sent you a PM.  Thank you!

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