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01-24-2022 08:55 AM (Last edited 04-05-2023 05:31 PM by SamsungCaleb ) in
ComputersI bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration. The serial number is correct. I have been calling once a week for the last 5 weeks to get this corrected but have been getting no help. The person I spoke to today left me on the phone for 20 minutes and then disconnected me. Is there anyone from Samsung that can help.
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01-24-2022 10:02 AM in
ComputersI understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.
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01-24-2022 10:02 AM in
ComputersI understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.
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02-06-2022 08:54 AM in
Computers@Anonymous, I sent you a PM. Thank you!