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08-02-2024 03:32 AM (Last edited 08-02-2024 11:57 AM by SamsungRei ) in
Fold & Flip PhonesHello
I bought my samsung galaxy z fold 5 6 months ago and until now it was good but now when i open the big screen it shows me 2 black dots on the screen and a straight line horizontal
I am totally unhappy with that because i pay 2100 €
Does it happened to anyone of you
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08-02-2024 07:18 AM in
Fold & Flip Phones@Orgest Unfortunately you have landed in the user to user discussion area for Samsung US products and services. You should access the site for your geographical area by visiting https://www.samsung.com/us/common/visitlocationsite/ and then contact the support team for your geographical area as mentioned by @bill-e
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08-02-2024 04:20 AM in
Fold & Flip Phones- Mark as New
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08-02-2024 05:17 AM in
Fold & Flip PhonesI bought from amazon but the company told me that i should contact you directly because the samsung have warranty for every phone
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08-02-2024 06:12 AM in
Fold & Flip PhonesThis is a user supported forum not Samsung.
To contact Samsung for warranty or repair, open the Samsung Members app, click Support in the lower right corner and from there you have options to chat, remote management or call for support.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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08-02-2024 07:18 AM in
Fold & Flip Phones@Orgest Unfortunately you have landed in the user to user discussion area for Samsung US products and services. You should access the site for your geographical area by visiting https://www.samsung.com/us/common/visitlocationsite/ and then contact the support team for your geographical area as mentioned by @bill-e