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ā04-25-2024 05:11 PM in
Fold & Flip PhonesHello -
I have 3 APs in my house, one on each floor. One AP in the room where I work most often is Wifi 6e / 6Ghz capable. For some reason Fold 5 will only connect to 6GHz in this room if I toggle wifi off and back on on the phone or reboot it while on the room. If I walk out of the room and back in the room, it will only connect to 5GHz even though 6GHz provides better speed, less latency, and less interference.
I have a Pixel 6A that will roam to 6GHz just fine and gets much faster speeds. This is frustrating considering the Pixel costs a fraction of the Fold 5.
Windows laptop, MacBook, and iPad all roam to 6GHz and get 3-4x faster wifi speeds than Fold 5 in the same spot which stays on 5Ghz and never roams to 6Ghz.
There appears to be no way to set my Fold 5 to prefer 6GHz. This appears to be a Samsung bug with the roaming algorithm. I see many others have similar complaints with Samsung Wifi and 6Ghz. How can we get a fix?
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ā04-27-2024 02:38 PM in
Fold & Flip PhonesI was resposing to your comment regarding the error report weirdness, not the roaming problem. Safe Mode generally eliminates non factory installed apps from affecting the device. I've never seen a report of Photo's popping up when trying to send an error report.
And just for your info, it has been reported that a router firmware update did solve a similar issue... iirc it was a Netgear router at the time.
In any event, this community is not a guarantee that Samsung will see the report of your issue, for that you need to submit an error report via the app or by calling tech support.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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ā04-27-2024 02:50 PM in
Fold & Flip PhonesI am posting from the members app now but can't figure out how to open a ticket through it.
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ā04-27-2024 02:52 PM in
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ā04-27-2024 02:56 PM in
Fold & Flip PhonesWeird, I just sent a test error report with my Fold 5 and it worked. Perhaps that permission is required to send the system log though I've never done that.... hence my Safe Mode comment š
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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ā04-27-2024 02:59 PM in
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