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‎07-20-2024 09:14 PM in
Galaxy BudsSolved! Go to Solution.
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‎07-23-2024 02:15 PM (Last edited a month ago by SamsungRei ) in
Galaxy BudsHello, Welcome to the Community. We understand your concern with the sound not functioning as expected when using the ANC and Ambient sound. We recommend resetting the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103
If you have tried resetting your buds and are still experiencing these symptoms, we recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/ or by contacting customer service directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html
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‎07-21-2024 01:30 AM in
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‎07-21-2024 01:33 AM in
Galaxy Buds- Mark as New
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‎07-23-2024 02:15 PM (Last edited a month ago by SamsungRei ) in
Galaxy BudsHello, Welcome to the Community. We understand your concern with the sound not functioning as expected when using the ANC and Ambient sound. We recommend resetting the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103
If you have tried resetting your buds and are still experiencing these symptoms, we recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/ or by contacting customer service directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html