I, like so many others, am having severe issues with my ears after wearing my Buds Pro. I awoke this morning at 3:30 with very wet ears. They also are very itchy.
This is the second time this has happened. The first time I had the same symptoms. But, after my ears began to heal, the flaking and extreme itching began. I noticed it began not long after wearing them. I discontinued use.
Last night, I wanted to try again. I wiped down the silicone tips with alcohol. I wore them for roughly 10 minutes and here we are. Wide awake on a work day with awful symptoms.
I own multiple Samsung devices. My televisions (2), 4K UHD Bluray, sound bar and surround sound, phones, tablets and I just bought the Galaxy Book Go. I love that I can connect everything. Needless to say, I am disappointed in the Buds.
What can be done to make this right? Thank you.
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Hi, I need help I bought the air buds pro that I love but I'm having an allergic reaction to them.
My ears after a short period of wearing the air buds start itching and after I take them out my ear feels wet and inflamed them the skin inside my ear gets dry patches. I tried cleaning and sanitation but it still happens when ever I wear them. I think I'm allergic to the plastic tips on the air buds.
Can I return them?
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I have suffered ear itching issues for the last couple of months. It gets worse and worse, and I had to put Neosporin inside of both ears every night before going to bed. Today, while doing some googling, I came to find that a lot of people using Galaxy Buds pro are suffering from the same issue. I only have used buds pro about a
Shame on Samsung! You should take proper action immediately. Considering the complexity of the technology used in the product, finding the right polymer material for the ear tip is just too easy thing. But, you missed it. What is worse is that you are not taking any action for your customers.
I have been a loyal Samsung user. I recently purchased S21 ultra 5G phone, galaxy watch 3, and buds pro. However, I like to say that I am extremely disappointed and very angry now due to the suffering from the ear inflammation.
Samsung, you need to accept the problem immediately and take a right action as you did with S7 phone. Otherwise, it is going to hurt your brand recognition since many customers like me won't buy Samsung product again and will spread the bad reputation.
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Hi I have had the Galaxy ear Buds for some time now but have started to have a bad reaction to them, Both my ears swell up and are extremely itchy also Fluid starts to form within my inner ear. I have tried changing the tip on the buds with others that came with the Buds but I am getting the same thing happen. I even stop using them for a week and everything went back to normal, but then I tried again and the same reaction happened.
This is most unusual as I have be using Galaxy Buds for some years now. Is there anything you can suggest.