cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy Buds + not charging wirelessly

JUMP TO SOLUTION

Hi

My samsung galaxy buds + case is not charging wirelessly on the Samsung wireless charger which i have instead the battery starts reducing until the battery of the case becomes zero percent. Whereas the case still charges fine by wireless powershare through my S20 Ultra. Its been just 2 months since i purchased my galaxy buds +.

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds + not charging wirelessly

JUMP TO SOLUTION

Hello,

 

You can try cleaning the charging contact points on both the Buds and case with a soft dry cloth. If the problem persists, open the Galaxy Wearables app and go to About Earbuds > Reset Earbuds.

View solution in original post

Reply
Loading...
2 REPLIES 2
Highlighted
Asteroid

Re: Galaxy Buds + not charging wirelessly

JUMP TO SOLUTION

im having the exact same issue, straight out of the box, I recived my buds+ and the wireless charger pad few days ago!

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds + not charging wirelessly

JUMP TO SOLUTION

Hello,

 

You can try cleaning the charging contact points on both the Buds and case with a soft dry cloth. If the problem persists, open the Galaxy Wearables app and go to About Earbuds > Reset Earbuds.

View solution in original post

Reply
Loading...