Galaxy bud series case is not charging.

[user8sdaoY5xFp]

no light is coming. and none of the buds are charging. tried through cable and wireless powershare. still not working.

[SamsungAdam]

@user5ZiImWro2m Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

[userPcZ5HIHCHI]

Mine are less than 4 months old and the green light stays on and wont charge.  Is there a fix for this?

[userTdQqp18BkM]

Same here exact same problem. Maybe after the update.  Before the update they were working beautifully. Really do Love em wish they would work correctly.

[userHG05XNS8Zp]

My galaxy buds led just stays on & is always red. What's the issue here guys?

[MrQue]

@userHG05XNS8Zp I believe this article here will help you. http://www.samsung.com/us/support/troubleshooting/TSG01111300/

[userwVyL4oIRc9]

Same issue just started a few days ago for me.

[SamsungAdam]

@userwVyL4oIRc9 Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

[lniu00]

Same exact thing happened to me! Any fix yet? Seems silly to have to wait for the case to drain 100% before we can charge the buds.

[ch333tah]

Same issue Been more than 24 hours and the dam case is still alive 

[userFMpZyPxkaP]

I like to comment that this is happening to me also this has started fo me the other day and the earbuds will only charge if its plugged in with a usb cable that it came with.

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