Galaxy bud series case is not charging.

[user8sdaoY5xFp]

no light is coming. and none of the buds are charging. tried through cable and wireless powershare. still not working.

[userVr2wKK12dh]

Please Help. I charged my headphones lastnight, and since then I took it off, the red light has been on continuously. I love there Buds but this never happened before.

[SamsungRei]

Did you also charge the case?

[userVr2wKK12dh]

It Charged but after that, the case light stays Red and wouldn't want to charge the buds

[Bmart]

Mine have the same thing. It started 2 days ago. I've tried having the battery drain and rest the buds and that has not worked. I only have 20% left on my buds before they also die (they don't charge on the case also) if anyone knows how to fix this please help.

[userTdQqp18BkM]

I Also have the same problem and its driving me absolutely crazy. If someone has s solution please help us!!!!

[userREfSRehbDS]

If you cant get it fix just remember you got a one year manufacture warranty..

[userTdQqp18BkM]

I fixed it, i plugged and unpluged the wire from the back of case until it turned green. 

[userTdQqp18BkM]

It won't charge my buds unless external power is present and now green light is stuck. 

[SamsungAdam]

@userTdQqp18BkM Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2 Are you using the original charger that came with the Galaxy buds?

[userTdQqp18BkM]

Yes i am using original white cable that came with the buds.