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03-29-2020
08:58 AM
(Last edited
03-07-2022
10:17 AM
by
SamsungAdam
) in
I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+
Solved! Go to Solution.
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10-01-2019 01:29 PM in
Galaxy BudsNo
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10-01-2019 01:37 PM in
Galaxy BudsToothbrush (stiffer bristle one) and rubbing alcohol worked for me, scrubbed grille really well then used one of the apps for cleaning speaker. Just dont use the app while in your ear, put finger over sensor so it thinks it's in ear.
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10-02-2019 06:14 AM in
Galaxy BudsThank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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11-22-2019 10:51 AM in
Galaxy BudsWhat does model and serial # matter tell us how to fix this
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10-08-2019 01:34 PM in
Galaxy BudsI am having the same issue and still haven't figured out how to fix it. It just went really quiet, like it can still hear things but it isn't as loud as it was in the beginning.
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10-08-2019 01:41 PM in
Galaxy BudsHey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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01-15-2020 03:35 AM (Last edited 01-22-2020 07:10 AM by knightsurgeon ) in
Galaxy BudsRight side earbud has very low volume even when the volume control is on high, left side works perfectly fine. This problem came up all of a sudden after using it everyday for a month. Tried all the basic troubleshooting, help needed.
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01-15-2020 08:00 AM in
Galaxy BudsCan you please provide me with the following information in a private message so we can escalate this to our team of product specialists: http://bit.ly/2JH2rq2
Model Number:
Serial Number:
Current firmware version:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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01-15-2020 03:41 PM in
Galaxy Buds@Samsung_7YZmvwU Can you please provide me with the following information in a private message so we can escalate this to our team of product specialists: http://bit.ly/2GGYul4
Model Number:
Serial Number:
Current firmware version:
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01-17-2020 02:58 AM (Last edited 01-17-2020 07:25 AM by knightsurgeon ) in
Galaxy BudsModel Number: SM-R170, EP-QR170 Serial Number:<hidden> Current firmware version: R170XXU0ASJ2
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