- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2020
08:58 AM
(Last edited
03-07-2022
10:17 AM
by
SamsungAdam
) in
I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2020 03:53 PM in
Galaxy BudsHello,
I've recently updated my Galaxy Pods and the right ear bud is now faint. There is no wax buildup and I'm reset them already. The dynamic equalizer is turned on and it hasn't helped the issue either.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
06-24-2020 04:40 PM in
Galaxy BudsHello,
I would try giving this link here a shot providing additional troubleshooting steps on low sound quality issues: http://www.samsung.com/us/support/troubleshooting/TSG01111323
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-21-2020 09:16 AM (Last edited 07-21-2020 09:16 AM ) in
Galaxy BudsHi @SamsungJoJo
I have exhausted all of my options with the link you have provided. Are there any new methods? If not, what are the next steps to resolve this issue?
Thank you.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
07-21-2020 09:23 AM in
Galaxy BudsThe next step would be to look at repair options. Please send a private message with the model code and the serial number of the earbuds from the bottom of the charging cradle. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2020 04:47 PM in
Galaxy BudsDid you still need help with your issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-22-2020 11:06 PM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2020 10:29 AM in
Galaxy BudsExact thing just happened to me, although it's my left bud that went quiet... Can't seem to find a fix for it. Still under warranty, so hopefully Samsung will step up with a fix.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2020 09:51 PM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2020 07:48 PM in
Galaxy Buds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-26-2020 12:01 PM in
Galaxy BudsHello,
Try giving this troubleshooting link here a shot giving additional information on sound quality issues on your Galaxy Buds: http://www.samsung.com/us/support/troubleshooting/TSG01111323/
