Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[user0eih6xRHLn]

How did that work for you??

Mine right side is still quit or very low sound

[usertPqcrG5ptJ]

Mine are also doing the same thing. The right side very quiet and tinny regardless of the equalizer setting.

[SamsungRei]

@usertPqcrG5ptJ 

Please send a private message with your full model code and serial number from the bottom of the cradle. http://bit.ly/2XERsky

[B-Tree]

Can you help me as well. I'm having the same problem. My left one is banging but the right sounds very faint @MrQue 

[MrQue]

@B-Tree Have you tried the troubleshooting steps in my previous post?

[Matfreitasc]

@MrQue I'm having the same issue, could you help me as well? 

[useruIYZm3V7LW]

Was there evre a fix for this?

[user0eih6xRHLn]

Nope. No updates or answer from samsung  service messenger. I have send a moderater a personal message .hope that the resolve this challenge.

[Spy125]

I have the exact same problem as well

[Jkutchinski]

My left ear had the same issue. Sent them in for repair. That was 2 1/2 months ago and they keep losing my repair ticket. I wish you luck with this.