Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[LukeJones95]

@MrQue 

Hi,

I have the same issue, my model number is also SM-R170.

Left Bud functions fine, the right is extremely tinny and practically unusable.

[userjrAf4tzzxO]

Hi, I have the same problem.

[SamsungRei]

Hey @userjrAf4tzzxO! Sorry to hear of your concerns! Will you please confirm if you've completed all of this troubleshooting? http://www.samsung.com/us/support/troubleshooting/TSG01111323/

[userMmCUHAYVlv]

I have the same problem after the last update it seems to restore some volume but the following day I experience the problem again, I check all troubleshooting solution but still the same issue 

[SamsungAdam]

@userMmCUHAYVlv Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

[userGla1ANDU5X]

I have same problem plz.   

[usergtPdzTo1eB]

Hi, i had the same problem. My right earbud is slightly lower than the left one. It just started suddenly one morning

[userzNHxhL8nFC]

I'm having the same issue as everyone else my right bud cant go to full volume and my leftbwoek fine idk what do help please

[Samsung_6iUDdj7]

Yes, same thing with my earbuds..i can only connect one ear bud at a time..i connect, the left is 100% and the right not connected..then i reconnect then right is 100% and left not connected...cannot connect both earbuds..they kept changing sides when i disconnect an reconnect...

[linkboy]

Both of mine stay connected, it's just the right bud is really quiet and tinny. It was working fine and then just got super quiet and won't start working normally. 😞