Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[userCMF7kGuiyW]

Does anyone else have problems volume of the ear buds or with the right ear bud not having sound at all

[userhSL2nfdU68]

Yes

[Prototypedc]

Happened to me once but I unpaired them and paired them again and the problem went away

[useri52VjRJXbm]

 hello I have a problem with my galaxy buds the right earbud is heard lower than the left one, I have seen that many people have that problem too😔 and I've only been using them for 2 days😔 the left bud works perfectly 

and I read that after an update that problem started🙁

[Happy_Helper]

Have you tried cleaning them? That sometimes can be the problem. Also, check your sound balancing settings and make sure that is set in the center if it is try sliding it to see if it fixes the problem.

[useri52VjRJXbm]

I've done that too and nothing stays the same , right bud is lower and quiet than the left bud

[userHdEZnfzRkj]

My Left Galaxy Buds is much quieter than my right Galaxy Bud and I've changed tips and I reset the entire device, I've made sure that the case and both Galaxy Buds are fully charged and the left Galaxy Bud is still very quiet compared to the Right Galaxy Bud.

[user6JYnPR0RKk]

I have had the same problem. I was able to get it working normally after a reset but now it won't respond to anything.

[SamsungJustin]

Please send us a private message with the following information: 

Model:

Serial:

firmware version of the buds: 

[userhBIhHQsOr4]

Hello.

I have only had my buds for several months and all of a sudden the left bud has gone very quiet. I have cleaned them as suggested on the threads and threw samsung . I have also reset them and ensured all updates are completed but still quiet . Any help appreciated.