GalaxyBud stopped working out of nowhere

[MoisesC]

I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours n still no charge and the galaxy wearables app just shows an exclamation point for the right ear bud.

[userLeibJjJLfd]

Thank you. I've done this once before and am in the process of doing it again now (after ~10 minutes I checked the Galaxy Wearable app and it now shows my left bud with a charge and connecting to the phone). Do you continue to have this issue? It seems that since my left bud is so finnicky about charging, it will drain to 0% over and over again, and I'll have to keep doing this trouble shooting over and over. Think I'll contact Samsung next time it happens, maybe it's a defect with my case or bud.

[userETQKDBdPwg]

I sent SamsungJojo my info...with lots of pictures. hope I get a reply.

[Mhtruth]

https://youtu.be/FZMu8OzGdDY

[SwitchingToIos]

my right galaxy buds+ earbud stopped charging completely dead and it started off with playing really low to now not working at all can't update without both buds being connected ... I got jacked on these earbuds smdh

[SamsungRyder]

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