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Constellation

Re: GalaxyBud stopped working out of nowhere

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I've only had my galaxy buds + for a little over a week and all of a sudden the right bud died and won't take a charge let alone connect to my phone. I tried all the tips and troubleshooting others were told to do and nothing has helped so far. Im lost on what to do.
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Samsung Moderator
Samsung Moderator

Re: GalaxyBud stopped working out of nowhere

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As per the solution of the thread, if troubleshooting has not helped, a service repair is recommended. Can you please provide me the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:
Model Code:
Serial/IMEI Number:



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Constellation

Re: Re: GalaxyBud stopped working out of nowhere

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I have waited a week now with no response about my problem. I sent the information through the link and have not received anything back.
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Astronaut

Re: GalaxyBud stopped working out of nowhere

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my right earbud wont connect at and try the troubleshooting
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Samsung Moderator
Samsung Moderator

Re: GalaxyBud stopped working out of nowhere

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Hello!

 

Thank you for reaching out. As per the solution on the thread, if all the troubleshooting has been performed to no avail service would be recommended for your device. Can you please provide me the following information in a private message: https://bit.ly/2SUXRar  

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:
Model Code:
Serial/IMEI Number:

Reply
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