I recently got the Galaxy Buds Live, and the fit isnt too great, but the website says it might be improved with something called "Buds Sleeves" but the human customer service people say there isn't such a thing and i can't get anything from the automated service. What gives?
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Thank you for reaching out. We would be happy to assist you further. Can I please have your full model number and the serial number from the bottom of your Galaxy buds charging case in a private message: http://bit.ly/2JH2rq2
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I have spent more than hour on this and still do not have resolution.