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Unable to register Galaxy buds

(Topic created: 09-17-2019 09:59 AM)
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user14sLNxXajQ
Cosmic Ray
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Galaxy Buds

I cant register my galaxy buds on samsung members

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

We would recommend reaching out directly to our Samsung accounts team at (855) 795-0509.



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JoshuaP7
Astronaut
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Galaxy Buds

I don't know what to put on "Find your IMEI or Serial Number Location" for my galaxy buds. Please help

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knightsurgeon
Neutron Star
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Galaxy Buds

Your serial number will be on the back of the charging cradle.


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MrZell
Black Hole
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Galaxy Buds

Galaxy buds are accessories and not a device, therefore they are unable to be registered. 


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userAZVZ5bHTMY
Asteroid
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Galaxy Buds

The website is not accepting the S/N number associated with my Samsung Buds that were included with my Galaxy Fold. Can someone please assist?

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userAZVZ5bHTMY
Asteroid
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Galaxy Buds

It appears that Galaxy Buds are now considered accessories and are no longer eligible for registration. A one year warranty from the purchase date still applies.

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usercWcZSUkEUD
Constellation
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Galaxy Buds

Hello,

 

When you registered your Samsung Fold it is automatic that your Samsung ear buds are recognized by the system since both are bundled.  If for example you have any issues with your buds in the future you will need to provide the IMEI number of the Samsung Fold for the system yto recognize the buds that comes with the Samsung fold.  Hope this helps.

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userKu7nUlcI7c
Constellation
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Galaxy Buds

Having issues connecting my Galaxy buds to my Samsung account. Customer Service isn't helping, they keep sending me in circles.

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MrLarry
Neutron Star
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Galaxy Buds

Are you trying to register the buds? They are considered an accessory so you just need to register your phone.




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userYdyTxviKHC
Constellation
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Galaxy Buds

I was able to register using the Model number listed on the box (mine is galaxy Buds+

my model # is SM-R175NZBAXAR

 

i used the right ear bud  SN to register.

Hope this helps.

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