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Astronaut

Re: How to register the Galaxy Buds?

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I don't know what to put on "Find your IMEI or Serial Number Location" for my galaxy buds. Please help

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Community Manager
Community Manager

Re: How to register the Galaxy Buds?

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Your serial number will be on the back of the charging cradle.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: How to register the Galaxy Buds?

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Galaxy buds are accessories and not a device, therefore they are unable to be registered. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Cannot register Galaxy Buds included with Galaxy Fold

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The website is not accepting the S/N number associated with my Samsung Buds that were included with my Galaxy Fold. Can someone please assist?

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Asteroid

Re: Cannot register Galaxy Buds included with Galaxy Fold

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It appears that Galaxy Buds are now considered accessories and are no longer eligible for registration. A one year warranty from the purchase date still applies.

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Constellation

Re: Cannot register Galaxy Buds included with Galaxy Fold

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Hello,

 

When you registered your Samsung Fold it is automatic that your Samsung ear buds are recognized by the system since both are bundled.  If for example you have any issues with your buds in the future you will need to provide the IMEI number of the Samsung Fold for the system yto recognize the buds that comes with the Samsung fold.  Hope this helps.

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Constellation

Trouble with Galaxy Buds

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Having issues connecting my Galaxy buds to my Samsung account. Customer Service isn't helping, they keep sending me in circles.

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Samsung Moderator
Samsung Moderator

Re: Trouble with Galaxy Buds

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Are you trying to register the buds? They are considered an accessory so you just need to register your phone.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Trouble with Galaxy Buds

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I was able to register using the Model number listed on the box (mine is galaxy Buds+

my model # is SM-R175NZBAXAR

 

i used the right ear bud  SN to register.

Hope this helps.

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Constellation

Re: Trouble with Galaxy Buds

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What the heck does this "right ear bud" thing mean... .the buds themselves don't have serial numbers on them.

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