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Black and White after update

(Topic created: 04-08-2020 01:20 AM)
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userMhKEcDWrz3
Constellation
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Galaxy Note Phones

Hi. I update my note10+ today and everything is black and white. 

I am not on dark mode. Neither do I have any power savers on. 

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Ydania
Product Expert
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Galaxy Note Phones

@userMhKEcDWrz3 

That sounds like wind down mode. Go to your settings > digital well being > wind down. See if its triggered on. If it is disable it. This turns your device into a gray scale (black and white) mode. Let me know if this isnt the case and i can think of another solution. 

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Ydania
Product Expert
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Galaxy Note Phones

@userMhKEcDWrz3 

That sounds like wind down mode. Go to your settings > digital well being > wind down. See if its triggered on. If it is disable it. This turns your device into a gray scale (black and white) mode. Let me know if this isnt the case and i can think of another solution. 

userMhKEcDWrz3
Constellation
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Galaxy Note Phones

Thank you. This worked. 

Ydania
Product Expert
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Galaxy Note Phones

@userMhKEcDWrz3 

     just thought of another setting to check incase its not wind down. settings > accesibility > visibility enhancements > color adjustment > grayscale (if its on you can just turn it off)

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