Calls are dropping and not able to make or receive calls after last system update

[Jeanna20]

Anyone having trouble with samsung phones dropping calls not receiving calls and not making calls but all other service and features working since the last system update. My boyfriend and i both have this issue now with our note 9 amd so do a few other ppl ive talked to

[Vikk]

I did, but that was after T-mobile crashed.

You just have to do a soft reset or restart, which you can look up on Google.

[Jeanna20]

No we have done several restarts. Also put in safe mode and tried.

[user5QchEXGuk9]

I've done all that too. Calls are dropped all around the city and in different homes. It's definitely the phone. So frustrating!

[MrQue · Accepted solution]

I can understand how frustrating this can be. I recommend that you try resetting the network settings on your phone. The steps to do so are: 
Settings > General Management > Reset > Reset Network Settings > Reset Settings > Tap Reset Settings again to confirm
Then if that doesn't work I would recommend that you reach to your service provider and try swapping out your sim cards. 

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