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‎10-27-2019 06:50 PM in
Galaxy Note PhonesEvery time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this
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‎10-31-2019 02:30 PM (Last edited ‎10-31-2019 02:30 PM ) in
Galaxy Note PhonesSettings - Device Care - Battery - Camera
Disable "Put app to sleep"
If this setting is left in the ON position it will create conflict with app's ability to properly shut down when exiting Camera.
Hope it helps
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‎10-27-2019 06:53 PM in
Galaxy Note Phones
@Th3Awak3ning wrote:Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this
Any screenshots you can provide?
Also are you using the stock camera app?
In any case, try this:
Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Tap force stop, then go to storage and clear data
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‎11-01-2019 11:52 AM in
Galaxy Note PhonesDoes nothing for the problem.
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‎11-08-2019 12:35 PM in
Galaxy Note PhonesIt keeps ls reappearing eveytime I reopen camara. Even tryied forcing the app to close and clearing storage.
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‎11-08-2019 01:30 PM in
Galaxy Note PhonesHave you tried all the troubleshooting steps listed above?
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‎10-27-2019 07:59 PM in
Galaxy Note PhonesSame thing is happening to me and it is killing my battery. It did not happen prior to the last patch.
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‎10-27-2019 08:01 PM in
Galaxy Note PhonesI did hit force stop but when I took a pic it did it again.
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‎10-28-2019 09:20 AM in
Galaxy Note PhonesIs this the stock app or a third party?
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‎10-31-2019 12:14 PM in
Galaxy Note PhonesI also am getting that everytime I use the samsung camera. It doesnt go away until i I restart
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‎10-31-2019 12:22 PM in
Galaxy Note PhonesDo you experience these symptoms if you test your camera app with your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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