Preorder Feedback, Orders, shipping, etc.

[Martion]

if you guys decide to introduce the product be sure you are well prepared as apple is.

You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure  it either, at some point they say "come back later" ...WOW

I would call that product introduction a disaster !

[Kiingg]

Can't use affirm. They've never been able to complete the identity verification using the take a pic of ID method. I should probably go and get a new Pic taken (Affirm said that may be the issue). But that's aside the point, I have excellent credit and would like to use the Samsung Financing account that I opened specifically for this purpose.

[Rapongallo]

I was having an issue with affirm and switched to using chrome to do it and it worked perfectly to confirm my identity.

[realaud]

If Samsung is telling you there's a problem and to use affirm, why are you skeptical?

[Kiingg]

Just seems strange that it's not more of a widely reported issue with all of the pre-orders.

[realaud]

Do they have to issue a press release?. Buyers find out when they make a purchase. If you are ordering through official Samsung channels, there should not be an issue. Perhaps Samsung is negotiating wurh Affirm to take over their finance operation.

[Kiingg]

That's the feeling I get from this whole process, a transition to affirm which is fine. My issue is Samsung says it's an issue due to traffic (I'm skeptical) and that the Samsung Financing is still an available option (if they were doing a switch to affirm why leave the other option) They did say to wait a couple of days and re-try. Maybe I'm just reading too far into it and it is a technical issue on their end.

Has anyone used SF to purchase a Tab S9, Watch 7/Ultra, Fold/Flip 6?

[Aspiro]

I'm at a lost for words. I have tried to pre-order the Z Fold 6 four times now and Samsung continues to cancel the order. Mu funds were actually held for a few days with Ecommerse not able to help at all. At this point, I may just give up and consider other options. 

[meself]

Might try with your carrier

[Aspiro]

Samsung.com has the better deal but I'll probably have to go that route

[Kyle2100]

When was the first time u tried to pre-order? I did day 1, and my order has been fine