Samsung I am getting very frustrated with your new S8 Plus and Bixby. When the Bixyby Voice first rolled out it was working great then the Bixby Voice activation stopped working after an update ( Bixby would not wake up using my voice would only work when manually pressing the designated Bixby button). I tried clearing cache, deleting data on Bixby Voice, and Bixby Home. After doing this Bixby voice would would say when trying to train my voice Bixby Can Not Hear You no matter what I tried with the distance of the phone or how loud I spoke.
I also deleted the Cache Partition but it didn't work. After numerous days Samsung Support contacted me via Facebook messaging and suggested that I uninstall updates to Bixby Voice and Bixby Home. I was able to retrain my voice and I was Happy. The next day the Bixby Voice Activation stopped working again.
Samsung, when will this be fixed. This is the first time I have thought about getting rid of Samsung and I have been with you since the S3 and and all Televisions are Samsung.
Please provide me with an answer to a workaround or when will the update fixing this problem be out? You have known for weeks that others have the same problem!
I have attached a screen shot when you try to train my voice when starting Bixby.
Thank you
Doug
Processes already tried but Have Not Resolved Issue:
The Bixby Voice App was the current app when it stopped working 3 weeks ago
I uninstalled updates on Bixby voice when suggested by Samsung FB support (it worked then stopped again the next day.)
@userIEk9lbXYJF; When you are training Bixby to recognize your voice, you need to manually hold down the side Bixby button to train it to recognize and respond to your voice. Let us know if that helps.
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It's a third party app using your microphone. Probably the Kik app. You'll have to go through each of your third party apps and disable the microphone permission
Bixby conflict with Google. When I force stop on Bixby voice, hands free bluetooth works. When I disconnect and reconnect to hands free, it doesnt work. Have to do force stop on Bixby voice every time on reconnect. Frustrated.
I've never been able to set Bixby Voice up or get it working on my S8. Long press on the button does nothing. If I get to the page with the Bixby Cards and there is no voice icon at the top as many say there should be. I've cleared the cache and data on every Bixby App and run it in safe mode - nothing works.
