I have no sound when I receive messages. All other sounds work and the badge notification works along with the AOD screen notification. I tried the "Smart Things" fix and all others listed to no avail....
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have you checked in Messages settings to see if Notification sounds are turned on
Open Samsung Messages then click the 3 dots on the right then click settings then Notifications then click on General Notifications and see if theres a Sound listed if not add one then go back and click on new messages which is right below General Notifications and see what it has listed
I have placed the solution on this board. But I wanted to put it in a couple of places so people could find it. Via T-Mobile I found the solution. Go to settings, apps, messaging, storage and clear cache and data. Those are 2 separate places down at the bottom of the screen. This does not delete any of your messages and Hallelujah I finally have sound for my text.