Right Samsung, I've recently bought the 4G variant of the Samsung S20 FE and i have had it for 2 days now and i am quite disappointed. It seems you have lost your touch in the mobile market as for the 2 days I have been using it the battery wasn't good at all. I Tested both 120Hz and 60Hz battery usage while running Tiktok and YouTube (not really the most demanding but you get the point). Not only did I face a battery drain problem but a heating issue as well. No matter what refresh rate i used both applications on i still had heating issues where the CPU went to 38-40 degrees Celsius and the battery at 36 degrees Celsius. Anyway I tested both refresh rate options using tiktok and YouTube where Tiktok used 1% every 4 minutes and 20 seconds on 120Hz and used 1% every 5 minutes and 24 seconds on the 60Hz which isn't much of a difference as it would mean the 120Hz can play almost 7 hours of Tiktok constantly and 9 hours constantly on 60Hz which both are insanely low especially for the 120Hz as this device doesn't seem to be capable of it. Now obviously this is a cheaper variant of the s20 line-up but for a phone with 4500mAH battery, this seemed out of place. Especially where my old Samsung s8+ could run everything smoothly at 60Hz of course but it didn't drain as much as the 60Hz option on this phone which is unusual as this phone has a higher Battery capacity of than the s8+. It also occurred that while using the 120Hz option, the battery drained more on the home screen than while using Tiktok which is like whaaat?
At this point I don't think the hardware is the problem but the software and it needs a fix. However, most people think it is a hardware issue which would only be resolved having a recall and either adding an adaptive refresh rate display or adding 'a' snapdragon chipset and fixing certain software issues with this. Then it would become a great phone. Most would say that for a 4500mAH battery you should get at least 10 hours of 'SOT' even on 120Hz (when running low end applications like Tiktok and google etc) but while i was using this phone i felt like the battery was killing itself even when off.
*This forum is not to rant about Samsung but for Samsung to acknowledge the issues that us 'Fans' are facing with the "FAN EDITION"
:Sorry Samsung 🙂
Anyone having this issue please add anything I've missed 🙂
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I am guessing it is a software issue then, because if Samsung were to provide the fe with the same specs it won't help much. Let's hope Samsung fixes it.
Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
