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Original topic:

Unable to get RCS Chat features to work on Wi-Fi

(Topic created: 11-19-2022 04:56 PM)
TacoMaster63
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I have a Samsung Galaxy S10 that I got early this year. I much prefer using the Rich Communication Services (chat features) but I can't get it to work on wifi.

 
I can send texts with no issue. Wifi or Data. But when I try to send chat messages, they only work on data. I've tried typing out a message with wifi on, and it shows green. (Text) As soon as I turn wifi off, I see the message bubble switch to a dark blue. 
(Chat Message) 
 
Is there any way I can fix this? I like the ability to send full quality images and videos. Plus the ability to see when someone saw my message.
 
Thanks! 

 

 

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TacoMaster63
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Update: thanks for all of your help. We got a new wifi router and now the chat features are working. I guess it was just unsupported on the one. Now I can keep using Samsung messages.

Thanks guys!

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TacoMaster63
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Does anyone have any ideas?
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KennewickMan
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Are you using Samsung or Google messages?
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TacoMaster63
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I was using Google messages, but I wasn't a fan of the new icon released recently, so I switched back to Samsung messages.

Everything has been working except for that.
TacoMaster63
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Something I forgot to post earlier: here is a picture of my messages settings. I've prioritized chat messages, but I've also tried with automatic.

I've also tried resetting the messages settings.Screenshot_20221119-185320_Messages.jpg
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Who is your carrier
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Personally I still recommend google messages but either way, you have to be chatting with another Samsung/android user who also has chat features enabled
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RCS is also carrier specific at&t and tmo only allow RCS via Google Messages that's one reason why Samsung ships out the newer phones with Google Messages set as the default messaging app
TacoMaster63
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I use Total by Verizon. A month or two ago, it was total wireless, but they were bought out by Verizon.
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TacoMaster63
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Yes. I understand I can only chat with other android users who have chat features enabled. It works on mobile data, but as soon as wifi if switched on then it switched to text.
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