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Original topic:

What is the network unlock app used for?

(Topic created: 07-11-2019 01:55 PM)
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Nekronomikan
Constellation
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Galaxy S Phones

Anyone have any idea what this network unlock app is used for?

 

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Rydah
Planetary Samsung Care Ambassador
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Hi @Nekronomikan, I hope you're doing well today.

 

the Network Unlock system app is a service that will SIM unlock your device in the event that your carrier unlocks it. You'd still need AT&T (or whoever your carrier is) to unlock the sim. Basically, this is just a service system app.

 

I hope this helps clarify things. Have a great rest of your day!


Best regards,
Rydah
Samsung Care Ambassador

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usermBRTFXxIFp
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What should I do if I get this network unlock lock message
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Rydah
Planetary Samsung Care Ambassador
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Hey there.

It sounds like you're trying to use a sim card that isn't intended for the device you're trying to use. You'd need to contact the carrier the device was purchased from.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
usermBRTFXxIFp
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No it's the same Sim card since buying phone a year ago
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Rydah
Planetary Samsung Care Ambassador
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In this case, I'd look into getting a new sim card. Based on experience, it sounds corrupted.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.