cancel
Showing results for 
Search instead for 
Did you mean: 
user62VJ9JjWPB
Asteroid

No message notification sound

JUMP TO SOLUTION

I have no sound when I receive messages.  All other sounds work and the badge notification works along with the AOD screen notification.  I tried the "Smart Things" fix and all others listed to no avail....

1 SOLUTION

Accepted Solutions
userNI0RI8CTcl
Astronaut

Re: No message notification sound

JUMP TO SOLUTION

I've had the same issue for months and just spent an hour on the phone with samsung and it's fixed!

Go to settings 

Go to general management 

Go to reset

Go to "reset settings" 

Reset your settings (this WILL NOT delete any personal data on your phone like contacts, pictures, accounts, texts, etc!)

Once the phone reboots:

Go to settings

Go to "notifications" 

Go to "messages" app (may be under "see all")

Go to "new messages" 

Change sound option from silent to what text noise you want. 

This worked for my phone so I hope it works for everyone else!! 

 

 

View solution in original post

Reply
Loading...
28 REPLIES 28
Samsung Care Ambassador

Re: No message notification sound

JUMP TO SOLUTION

have you checked in Messages settings to see if Notification sounds are turned on 

 

Open Samsung Messages then click the 3 dots on the right then click settings then Notifications then click on General Notifications and see if theres a Sound listed if not add one then go back and click on new messages which is right below General Notifications and see what it has listed 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
Reply
Loading...
user62VJ9JjWPB
Asteroid

Re: No message notification sound

JUMP TO SOLUTION

Thanks but I did all that.  I think stronger forces than you and I are at work here....  :-(

Reply
Loading...
Samsung Care Ambassador

Re: No message notification sound

JUMP TO SOLUTION

that is odd that its not playing the Notification sound for new messages i'll have to check around on that one 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
Reply
Loading...
user62VJ9JjWPB
Asteroid

Re: No message notification sound

JUMP TO SOLUTION

Thank you for your help!

Reply
Loading...
Samsung Care Ambassador

Re: No message notification sound

JUMP TO SOLUTION

Have you tried tapping and holding down on the app until the mini menu pops up then tap  on app info then notifications



Reply
Loading...
user62VJ9JjWPB
Asteroid

Re: No message notification sound

JUMP TO SOLUTION

Yep, tried that too.  Thanks!

Reply
Loading...
user62VJ9JjWPB
Asteroid

Re: No message notification sound

JUMP TO SOLUTION

I have to no avail.  Thanks!

Reply
Loading...
userUYN2XFv3GX
Astronaut

Re: No message notification sound

JUMP TO SOLUTION

It worked for me. Thanks!

Reply
Loading...
Red Giant

Re: No message notification sound

JUMP TO SOLUTION

Long press on Message App icon > App Info > 3dots settings > Uninstall. And then go to galaxy store and reinstall the app again.

Reply
Loading...